On Route Convenience — Convenience Store in Dartmouth

Reviews of On Route Convenience

• Austin

  Added 2013.05.15

  This morning I had the worst experience I have ever had with a cashier. I always buy my bus passes or tickets here and usually stop in at least once a week to buy juice or lunch. I will NEVER buy anything from here again and I will be telling everyone I know to do the same. I accidently grabbed my visa instead of my debt card to pay for my purchase and the women who rang me in lost it at me. She started screaming at me (while there were other customers in line) about how she was now going to have to pay $2.00 for my mistake. I apologized because it was my fault I was in a rush to catch my bus and pulled out my visa instead of my debt. She continued to yell about the $2.00 so I offered to give her the $2.00 but she refused. I asked to speak with a manager and she said I didn’t want to do that because he would rip me apart more than she was. Who says something like that to a customer? I can’t believe the way I was treated for a mistake I offered to fix. So disappointed in the service I received, and will defiantly be taking my business elsewhere.